Travis Laws — Systems Administrator

Travis Laws

Systems Administrator — Network & Endpoints

IT professional with 15+ years’ experience administering network and workstations — from on-prem environments to cloud based multi-country endpoint fleets. I maintain infrastructure so people don’t think about, so they never have to.

email travis@travislaws.com cell (502) 291-9315based in Louisville, KY

system_uptime.json● live

15yrs

IT EXPERIENCE

150+

ENDPOINTS MANAGED

250+

USERS SUPPORTED

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Work experience

2021–2025 · onpoint-warranty

OnPoint Warranty

2021 — 2025

Leading B2B service provider supplying warranties and service contracts.

System Administrator for 150 endpoints and 250 users across multiple countries.
Deployed and administered MS Intune to facilitate centralized endpoint management.
Developed and deployed an internal ticketing system using Jira Service Management, including a voice-to-text ticket submission option built on OnPoint’s VOIP system.
Administered licensing for MS products, HubSpot, Adobe, Kustomer, Jira, and others.
Ran internal help desk for OPW users.
Implemented security protocols including MFA and regional lockouts.
Migrated 75 users onto OnPoint systems following an acquisition.

2008–2020 · microvisions-computer-systems

Microvisions Computer Systems

2008 — 2020

Reseller of ComputerEase construction accounting software and managed service provider.

System administrator for an on-prem network and 30 local and remote endpoints.
Administered internal systems: multiple Windows Server versions from 2003 to 2016, 30 users, and associated peripherals.
Installed and supported internal tools including Office 365, Datto, RingCentral, and SimpleHelp.
Installed and supported customer-facing products for backup, VOIP, email, anti-virus/SPAM protection, and sync & share.
Installed servers, network cabling, PCs, and peripherals at customer locations.

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Skills & tools

Endpoint & Identity

MS IntuneMFARegional LockoutsOffice 365

Service & Support

Jira Service MgmtKustomerHubSpotSimpleHelp

Infrastructure

On-prem serversVOIP (RingCentral)Datto backupNetwork cabling

Development

PythonC++Web development

Licensing & Admin

MS ProductsAdobeJira

Security

Anti-virus / SPAMAccess controlAcquisition migration

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Education & training

2019 — 2020

Code Louisville

Web development, Python, C++

2007 — 2008

University of Louisville

Completed 30 hours toward a Mechanical Engineering degree

2007

Christian Academy of Louisville

High School Diploma

travis@travislaws.com · (502) 291-9315